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Changing phone service providers is not a spontaneous decision. That's why at Cybernet we have put together answers to some of the common FAQs asked by customers looking to switch.

 

 

Q. I'm currently bundling my services to save money, why would I choose True Voip?
Q.
I'm not technologically savvy. Is True Voip difficult to set up?
Q.
Will True Voip work throughout my house?
Q.
What if my Internet service or power goes out? Will I still receive my calls?
Q.
I move a lot and have to cancel my phone service each time. How much are the set up fees for True Voip Service?
Q.
I travel frequently for business and pleasure. Can I use True Voip when I travel?

 

 

Q. I'm currently bundling my services to save money, why would I choose True Voip?   Top
A. To save on one service, you likely have to purchase another service, and then another (which you may not even need or want), while committing to a long-term contract. Many bundles also make you pay extra for certain features, certain long distance plans and miscellaneous charges like network access fees, touchtone fees and 911 fees. What kind of savings is that? True Voip charges the same low flat rate each month, every month. No surprises. Unbundling your phone service with True Voip you have the freedom and flexibility that you just can't get with your average bundle. Service, value and convenience. And great savings -- each and every month. That's what you get with True Voip

 

Q. I'm not technologically savvy. Is True Voip difficult to set up?   Top
A. True Voip is easy to install, even if you don't consider yourself technical. Simply connect your True Voip Box to your high speed Internet, plug your existing phone into the Box and dial away! If you have any questions or issues, technical support is available at 1-877-292-7638.

 

Q. Will True Voip, work throughout my house?   Top
There are 3 easy ways to make True Voip work throughout your home:

  1. Easily adapt the existing telephone wiring in your home to distribute the True Voip services to all of your phone jacks.
  2. Use a cordless phone system that comes with a base unit and extra handsets. The base station plugs directly into the phone adapter and multiple handsets can be placed anywhere in the house.
  3. Get wireless phone jacks. The base unit connects to the phone adapter and the wireless jacks plug into your household electrical outlets which you can use with your other phones.

Q. What if my Internet service or power goes out? Will I still receive my calls?   Top
A. With True Voip you are protected. You don't have to be inconvenienced if your Internet connection fails. Set up your calls to be automatically forwarded to any landline or cell phone number in the event your Internet connection is disrupted or your power goes out. Your True Voip call forwarding is activated only when your Internet connection is disrupted. Once the Internet connection is restored, your calls will revert back to your regular phone number.

 

Q. I move a lot and have to cancel my phone service each time. Set up fees can be costly.How much are the set up fees for True Voip Service?   Top
A. If you move a lot (or travel a lot), True Voip is the perfect choice. You'll never have to cancel your service or pay for set up fees again. You can keep your phone service, keep your phone and keep your phone number wherever you go! All you have to do is take your True Voip Box with you, plug it into any high-speed Internet connection and dial away! No cancellation hassles, no extra costs, no paperwork to complete, just plug in and dial!

 

Q. I travel frequently for business and pleasure. Can I use True Voip when I travel?   Top
A. Yes, take True Voip with you whenever, wherever you go and keep in touch with all your friends, family and business associates without paying expensive hotel phone bills or cell phone roaming charges.

 
 
 
 
 
 
 

 

 

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